Shaping behaviour and trust
A showcase of projects that demonstrate strategy, craft and impact
From manual tracking to system-wide visibility
Led the end-to-end design of a new internal tool, centralizing file deletion workflows across DevOps and Product
From manual tracking to system-wide visibility
Led the end-to-end design of a new internal tool, centralizing file deletion workflows across DevOps and Product
From manual tracking to system-wide visibility
Led the end-to-end design of a new internal tool, centralizing file deletion workflows across DevOps and Product
Clarity in a complex learning system
Reworking the IA of a layered internal LMS by introducing structured user research to improve navigation and reduce complexity
Clarity in a complex learning system
Reworking the IA of a layered internal LMS by introducing structured user research to improve navigation and reduce complexity
Clarity in a complex learning system
Reworking the IA of a layered internal LMS by introducing structured user research to improve navigation and reduce complexity
Why users engaged, but didn't convert
After the product page redesign, 23% of user research showed intent but needed clearer guidance on eligibility and payment plans to drive adoption.
Why users engaged, but didn't convert
After the product page redesign, 23% of user research showed intent but needed clearer guidance on eligibility and payment plans to drive adoption.
Why users engaged, but didn't convert
After the product page redesign, 23% of user research showed intent but needed clearer guidance on eligibility and payment plans to drive adoption.